As many of us have realized through COVID-19, our core relationships are very important to us, whether they are with parents, siblings, friends, or co-workers. What is puzzling, however, is that these relationships can often cause us the greatest stress. Personality Dimensions® gives us a lens to examine these important relationships and find ways to improve them.
One of the ways that a knowledge of Personality Dimensions® can be useful is by helping us understand that personalities can be quite different – even within the same family. It acknowledges that there are four different temperaments, and each has both strengths and challenges. Once we understand that people are not being difficult, rather they are behaving according to their innate preferences, it generally leads to a greater tolerance of difference. To show how this works, lets look at a mother-daughter relationships that had challenges. Amelie, a 19-year-old, has had a strained relationship with her mother since she became a teenager. Amelie thrives on variety and loves change in her life. She is very creative and is pursuing a Diploma in visual arts at a local community college. She is not quite sure where it will take her, but she is spontaneous, fun loving and likes to go with the flow. Her mother, Maria, seems almost the opposite. Maria is structured and orderly and likes to make life as predictable as possible. She is an excellent planner and believes that you should work first and then play. She loves her daughter tremendously but worries about her because she is disorganized and seems to let life happen to her rather than to plan for it. She also worries because Amelie seems willing to take more risks than she would like. She wonders how a visual arts certificate will ever lead her daughter to a nice secure job. Amelie for her part, often feels constrained by her mother’s “shoulds” and “oughts” and frequently feels that she cannot be herself around her mom.
A breakthrough came in their relationship when Amelie attended a Personality Dimensions® workshop as part of one of her community college courses. She realized that she was a Resourceful Orange and that her mother was very likely an Organized Gold. She took this knowledge back to her mother, explained the four dimensions, and her mother agreed with Amelie’s assessment. They had a good chat about both their similarities and differences, and recognized that they needed to be more tolerant of each other in the future. While they both realized they had a long way to go to rebuild their relationship, they felt that this was an important first step in understanding each other better.
We asked Anne and Susan to share why they wrote this book, and what it will do for the reader. Here’s what they had to say…
Our goal was to write a book about Personality Dimensions® that was easy to read and understand and that everyone would benefit from. We wanted to make sure that even if you knew nothing about Personality Dimensions®, you could pick the book up, grasp the different dimensions and use it as a tool to become more self-aware and gain a greater understanding of others. Equally, our hope was that if you already understand the four dimensions, you could gain some additional insights into others.
To help those that are new to the dimensions, we start off the book with a self-assessment that allows you to figure out the different dimensions that you use. Then we shift our focus to the difference between introversion and extraversion and includes a self-assessment to help you decide what your preference is. In chapter three, readers will be able to learn about the unique needs and values associated with each dimension.
The next three chapters focus on various aspects of communication. First, we give insights into how to communicate with different dimensions, as well as how you prefer to be communicated with. Then we look at relationships and examine what the relationship needs are for each dimension. And finally, most people find conflict with others stressful and are sometimes lost about how to manage conflict situations. As a starting point, chapter 6 helps us gain insight into what causes the different dimensions conflict, how each dimension causes conflict for others and how they behave when in conflict.
Work offers different joys and challenges, and we go on to discuss how each dimension can thrive at work, both as employees and managers.
People often ask us how to figure out the primary dimension of another person. While this is not an exact science, we offer some visual, verbal and non-verbal clues that can help you make an educated guess about other’s preferred dimensions.
Finally, we tie the whole book together by looking at the similarities between the dimensions, some of the differences and how to bridge these differences.
Anne and Susan are partners in Up Your Potential. They are international speakers, facilitators, personality experts, and coaches with over 25+ years’ experience, each helping people reach their goals by empowering them to develop the necessary skills and knowledge to perform optimally. They are the co-authors of the bestselling book Colour Savvy: Helping you Achieve Success in Your Work Life, and a number of Personality Dimensions® Online reports.
In their private practices, they have worked extensively with individuals and organizations. Their solutions are relevant, practical and results-oriented. They have been working with a wide range of clients in the area of Personality Theory, Management Development, Team Building, Interpersonal Communications, Wellness, Resilience and Conflict Resolution. They embraced Personality Dimensions® in 2003, are both Master Level Personality Dimensions® Facilitators and whenever possible, they incorporate it into their work.
By now, many of you will already know Susan Patterson, the author of this week’s contribution to Personality Dimensions® Pandemic Pastimes with Master Trainers, from her work in creating Virtually Everything – A Building Blocks Companion Guide. A lot changed between when she first began to dip into the virtual world of training and when Virtually Everything was published, so much so that when we asked her about writing the adjunct piece to Building Blocks – which became known as Virtually Everything because that’s how we kept referring to it in the office – she quickly responded with her delightful sense of humour and threatened to send me glitter pens since I’m woefully unprepared in that area it would seem (I didn’t even know they existed until then)! Enjoy Susan’s recollection of her response to the pandemic and how it has, and continues to, changed her Personality Dimensions® presentations.
Yours from the back office,
Never say Never
COVID hit and face to face workshops and training sessions got cancelled. I waited – certainly there would be some notice if this was a serious thing. Workshops and Training Online – Never – this will not be a thing.
The World told me a different story, and before I knew it I was online having my first Personality Dimensions® event. It was not hard. I was surprised. Is there a chance you will make some errors? Absolutely. Don’t sweat it, all online platforms have many tutorials to learn how to do it. And our Colleagues and Clients shared ideas because we are all learning.
Now I have to smile to myself, by saying Never, I would have cheated myself out of this experience. Personality Dimensions® is adaptable equally in a virtual setting as it is in a face-to-face setting. And wow what a Virtual experience it has been – I have met amazing people, some who would never have had the opportunity to take this Learning if not for online training. With a bit of tweaking and adjusting the materials we have, it has been truly successful.
Saying Never sets up resistance, challenges and closes doors. Most of us are proficient with Personality Dimensions® face-to-face, and we will have in-person workshops and training again. It might not look the same. Our new reality is Change and different experiences.
So why not offer both? Reinvent your practise. Take advantage of the number of great new resource available to make Personality Dimensions® work with both venues.
With this experience, I have to say I will never work off-line again … well, never say never….
Susan Patterson is a Personality Dimensions ® Master Trainer and Author of Virtually Everything – A Building Blocks Companion Guide. She is the owner of SPG Consulting and can be contacted through SPGConsultingGroup.com.
Many of you will recognize the name of the author of this week’s instalment of Personality Dimensions® Pandemic Pastimes with Master Trainers: Sandra Summerhayes. Sandra has put her Resourceful Orange to good use, helping many facilitators over the hump of embracing the world of training Personality Dimensions® virtually. She not only offered the Delivering Personality Dimensions® in a Virtual World training, but has worked with us on updating many resources and Toolkits to include virtual applications. I think she was a little surprised when we spoke over a year ago, and I asked if she could come up with a training program that would launch a month later – and at that moment her summer plans were changed! I hope you will take Sandra up on her challenge to share with all of us what your biggest takeaway was from the COVID-era.
Yours from the back office…
Has COVID Impacted Your Business?
COVID-19 was the end of my business…or so I thought. As an Extraverted Authentic Blue–Resourceful Orange, the lack of interaction with people left me wallowing in self-pity and self-doubt… for about 3 weeks. Then my Resourceful Orange took over, and I decided to learn everything there was to know about virtual training using Zoom – a platform I had never used before. People came together and shared their knowledge and expertise freely to help everyone transition to this new reality we were facing. I went from knowing virtually nothing (pun intended) about Zoom to teaching others how to use it. My biggest takeaway was the understanding that almost anything one can facilitate in person, one can facilitate virtually. Delivering Personality Dimensions® in a Virtual World training and so much more stemmed from that.
What is your biggest takeaway this year? Share your thoughts in the comments below.
Sandra is the founder of Sandra Summerhayes & Associates Professional Training Group. She is a Personality Dimensions® Master Trainer in addition to being a facilitator, human resource specialist, employment counsellor, and laughter leader. Find out more about what Sandra is up to on her website, https://sandrasummerhayes.com.
It’s that time of year again… time to pull the PD Stats Robot (patent still pending) out of its work cube to report on this past year’s Personality Dimensions® statistics. With so many of us working from home, there has been a significant increase in the number of facilitators making the move to PD-Online. In fact, so many of you are using it now that the PD Stats Robot is on secondment with CLSRassessments.com to help keep things moving along smoothly.
The staff at CLSR Inc. would like to thank all of the Certified Trainers who took the time to send in their workshop statistics over the past year. Collecting workshop statistics allows us to do further research on the reliability and validity of Personality Dimensions®. If you look at the Primary Colour Breakdowns over the past 16 years, you will notice very little change with them over time; In fact, there was a less than 1% variance with two of the Dimensions over the past few years. That’s some pretty good reliability scores! Full statistics for the Canadian market, including this year’s, are published every year in July and are posted at: http://www.personalitydimensions.com/published-statistics
Remember, every time you conduct an Introductory or Application Session, even if you had your clients take the assessment online, that you keep track of your participants’ Primary Colour Preference, and Introversion/Extraversion preference. You can find a form on the USB included with your Building Blocks/Manual to do this. Statistics can then be faxed to 905-760-0113, or emailed to email@example.com. You can also submit your statistics through the web at: http://www.personalitydimensions.com/submit-your-statistics.
The PD Stats Robot is an amazing piece of computing technology, and a surprisingly good pastry chef, but can only work with the information that it receives. Please remember to submit your statistics even if you are administering Personality Dimensions® Online. Remember that the assessment component isn’t the final word on an individual’s primary colour, especially if scores are close; clarification also comes from the Brightening Group exercises in a workshop.
Until next year, on behalf of the PD Stats Robot (patent still pending), stay positive and keep those numbers coming.
Next in our series of Personality Dimensions® Pandemic Pastimes with Master Trainers is Michael Tudor and Larry Konyu. I remember very well the concerns that were expressed by a lot of trainers about how well Personality Dimensions® would work online and Michael and Larry were no exception, as their note will tell you.
And yet, just today, I got some program evaluations from them for their most recent Level I training, done virtually, of course, and here’s a bit of what they shared with me. ‘Again, it is amazing how this works online… We had some difficulty ending on time because of all the stories/anecdotes. So much fun. Doesn’t seem like work.
Here, in their own words, The Virtue of Going Virtual with Personality Dimensions® Virtuously (I think they had some fun with that!).
Yours from the back office…
A little more than a year ago, we were reluctant to take Personality Dimensions online. “Can’t work in that environment,” we said. “People won’t buy it,” we continued. “The software, bandwidth, and methodology will require new skills and techniques which will take too much time!” – we exclaimed.
The pandemic changed all that. Covid-19 forced us to rethink our modus operandi. Being sequestered at home, we began to seek face-to-face contact with family and friends. Along came ZOOM! Family and friends were reluctant learners – afraid to try something new. Once tried, we couldn’t get them to end the session. It was easy. It was fun.
So, we thought this could really work with Personality Dimensions®. Still skeptical, we began to brainstorm how we might structure our 3-day Level I training program. We took a course by Sandra Summerhayes and discussed methodologies with other instructors. While in this phase, we began getting requests for workshops and training!
There is nothing like the prospect of earning money – “Show me the money!” – we said, that inspired us to launch into full design and planning mode. We had nothing else to do – talk to each other all day? Oh, how boring! We needed to spice things up a bit.
We started with one person who really enjoyed the program. But more than that, we found it worked! It was refreshing. Then we had a participant from South Korea. Wow – “the world is our oyster” – we thought. In spite of the time difference, we made it work and it was fantastic.
Then we did a workshop with 4 people, learning how to navigate breakout rooms, whiteboards, Kahoot, videos, audios, etc. We were amazed how easy and fast it was to adapt our materials and PowerPoint to this new environment. Moreover, our clients gave us the accolades that we shall cherish. No longer are we unbelievers – we have been converted, maybe never to return to the past ways of doing things.
Here are some comments from our clients:
“Exploring and understanding the possible functions of different group set-ups really hit home for me. This idea really has me thinking about the positive self-exploration that can be done in these different set-ups.”
“The material covered is what it says it is… a tool. A tool that was given to me by my knowledgeable facilitators. It not just a bunch of facts that are going sit in my brain and rot, it’s something I will use.”
“The facilitators were, knowledgeable and presented the workshop in a manner that was both interesting and informative. Also, their openness in discussing and sharing their personal situation created a more relaxed environment, which in turn made it more comfortable for me to share.”
People around the word have had to adjust to a new reality over the last 16 months or so, and make the best of what we are able to do. Next up in our series of Personality Dimensions® Pandemic Pastimes with Master Trainers is Angela Shik. Angela is the director of Dr. Motivate, the Personality Dimensions® distributor in Hong Kong and Macau SAR, People’s Republic of China, and Taiwan. Angela checked in with us after completing her first PD in the workshop…
As we are rearranging our lives around COVID-19, we are experimenting with new ways to keep our training alive, while maintaining social distance. More importantly, we would like to bring positive energy to our clients through the Personality Dimensions® training program. We hope people could take their minds off the stress related to COVID-19 in the few hours they are learning about Personality Dimensions® and enjoying the outdoors.
Although we have been conducting Personality Dimensions® training for many years, we have never delivered a PD workshop in the wild outdoors. Therefore, we consulted Plain Hiker, a company which specializes in designing trail journeys to meet different learning goals.
After detailed planning and route testing, we finally conducted our first PD in the Wild at Tung Chung on Lantau Island in Hong Kong. We had 12 participants and to minimize social contact associated with the distribution of assessment materials, we asked them to complete PD-Online prior to the outdoor workshop. This not only saved us from having to carry all the assessment materials to the outdoor site, it also allowed the participants to complete the assessment in a location of their choice.
In terms of activities, we designed them with social distancing in mind. For brightening, we modified the Survivor Challenge from the Team Building Toolkit by asking each brightened group to find 10 essential items for their survival on the island. For blending, we developed a Campfire activity, and asked blended groups to start their own campfire with the materials provided. We then finished the day with Circle of Self.
We did not have a computer and screen to go through the PowerPoint presentation in the outdoor setting, but we used the PD for Youth pamphlet as a guide to go through the core needs, characteristics, likes, skills, strengths and potential weakness. We also decided to just give out the score sheet from the online report on the day of the event, and send out the soft copy of the full profile report after the event has been completed.
Overall, we had a lot of fun, and the feedback was positive for PD in the Wild! I think using PD-Online is a good way to minimize contact, and holding activities in the outdoors is a great way for our participants to get a breath of fresh air. We still have a lot of improvements to make for PD in the Wild, but I think we are off to a great outdoors start!
Angela W. Y. Shik is a Personality Dimensions Master Trainer. She is the Director of Dr Motivate, the Distributor or Personality Dimensions® training materials and programs in Hong Kong and Macau SAR, People’s Republic of China, and Taiwan.
All three cofounders of Plain Hiker, Judy Chen, Heyman Chan, and Ferdinand Tsang are certified Personality Dimensions® Level 1 Facilitators
What an interesting time we live in! There have been so many changes in our lives in the last 16 months or so and for some of us that means that we’ve become less and less connected than we otherwise would be. The same is true of our Personality Dimensions extended family.
So… I asked our active Personality Dimensions Master Trainers to take a few minutes and put together a brief note that could be posted on the various Personality Dimension online groups. It didn’t need to be any ‘latest and greatest’ tips and tricks; it could be a fond memory of something that happened at one of their Personality Dimensions workshops, or perhaps an “Aha moment” that has stayed with them. Or they could just let the rest of us know what they’ve been up to during the pandemic.
Over the next several weeks we will be sharing with you their responses. The first person to respond was Wayne Jones and he has shared with us some insights into what he has been doing during the pandemic. Enjoy this brief insight into Wayne’s world.
This is an open invitation – we want to hear your Personality Dimension stories and special moments too.
Yours, from the back office,
Being an Introverted, Organized Gold individual, my mind immediately went to two places:
what is Denise’s deadline on this delightful task (so I can submit it ahead of time and check it off my “to do” list?
what is the best organizational format that will allow me to be succinct, yet somewhat pithy?
I decided, then, to divide this brief summary into two sections: Professional and Personal.
Like most of you, my professional interests are diverse, and Personality Dimensions certainly holds a key position in that portfolio. I enjoyed doing some virtual online training with Sandra Summerhayes. Lifelong learning is so important! As Henry Ford said, “Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young.” I recently was asked to be one of the speakers for the 2021 Virtual Conference of the Ontario Association of Parents in Catholic Education. My webinar “Victorious Living! Victorious Parenting!” was based on temperament and has now been posted to YouTube. All conference participants received a parent toolkit package which included a copy of our book “Great Parenting Skills for Navigating Your Kid’s Personality”.
My other professional role is a Faculty Advisor with Nipissing University, in which I monitor the progress of 24 students, about half of whom will enter the teaching profession next September. With the many changes in the Ontario educational landscape this year, we all learned to pivot quickly and adapt to emerging realities. Many of these students also contributed their thoughts on the challenges of online teaching and learning, which were embedded in the recent 4 blog series found earlier on this page.
Of course, family and friends are the most important facets of my life (even though the Authentic Blue part of me is my least dominant). With my daughter and two grand daughters living with me, and my other daughter’s family ten minutes away, we are in constant contact!
My other two big personal interests are running and records.
I have always enjoyed sports and physical activity. In the past fifteen years or so, I have focused more on running – doing 5 and 10K races from time to time. After Kate’s passing, my daughter and I ran the New York Marathon in her memory (well, we walked and jogged). I decided that I could actually “run” a marathon, so just before the pandemic, I ran one in Celebration Florida, and was fast enough to qualify for the Boston Marathon. I was accepted, so on October 11th, I will be running the Boston Marathon – another bucket list item to be checked off.
My other hobby is record collecting and selling, and I have over 3000 records (mostly classical and jazz). I have about 750 listed on www.discogs.com for sale, and I’m always looking for interesting vinyl to add to my collection. I recently purchased a 1919 Victrola to play the 78 rpm records I have.
So, that’s my story in a nutshell. I look forward to reading the stories of my colleagues.
A couple of months ago I promised to follow up the blog on Introverts with its flip side on Extraverts. It was a refreshing dip back into the “Splash” pool (a mere 10 years after the release of my first book, Splash, An Introvert’s Guide to Being Seen, Heard and Remembered). And within it, a big shout out to Personality Dimensions®, and its fabulous feature of acknowledging and exploring the expressions and experiences of those with preferences for Introversion and Extraversion within each of the four temperaments.
I’m going to start this offering with a refresh on the general differences between Introverts and Extraverts, and then dig in a little deeper for Extraversion within each Personality Dimensions® colour.
NB: I am shamelessly borrowing and building on excellent content from the soon-to-be-released-and available-for-your-use Personality Dimensions®Wellness Report.
Tend to think inside their heads, and not express an idea until it is “fully cooked”
Tend to think out loud and express ideas as they come to them
Learn and problem solve best when they have the time for quiet reflection
Learn and problem solve best when they have the opportunity to interact with others
Are seen as quiet and calm
Are seen as outgoing
Generally operate at a moderate, calm pace
Like to be active and move at a fast pace
Have an intimate circle of those they call true friends
Have a broad circle of people they call friends
Think first, then talk, then think some more
Talk first, then think, then talk some more
So now let’s focus in on the Extraverts’ side of things and look at how they tend to show up within each colour …
The Resourceful Orange Extravert:
It’s all about FREEDOM! These folks are most at home in the concrete world; with things that can be seen, touched and used. They have keen senses, love working with their hands, are born for action, and for making free, spontaneous manoeuvres that get quick, effective results. They have a natural talent for the arts, are comfortable with risk, and often have “action/doing” type careers such as salespeople, paramedics, pilots, craftsmen. Life is to be enjoyed!
Core Psychological Needs: Freedom to act on the needs of the moment, the ability to make an impact now, to have control over how they operate.
Strengths: Seeing and seizing an opportunity, reading people and situations, adapting to the circumstances, persuasive, managing a crisis, creating options and solutions.
Stressors: Rigidly enforced rules, routine and boredom, negativity, not being in control, no fun.
People who misunderstand me might say I’m: rebellious, rambunctious, class clown, careless, no follow-through, risk taker, can’t sit still.
The Inquiring Green Extravert
It’s all about COMPETENCE! This gang gives much importance to intellect and proficiency. They thirst for knowledge, and seek to know the foundations and principles behind why things are as they are and how things work. They work tirelessly, and pride themselves on the ingenuity they bring to their work. They have high standards for themselves and others. They are the engineers, the professors, the scientists, the mechanics and the systems people.
Core Psychological Needs: Knowledge and competence, mastery, to be seen as an expert in their field.
People who misunderstand me might stay I’m: sceptical, arrogant, need to be right, insensitive, impatient, without social EQ.
The Authentic Blue Extravert
It’s all about RELATIONSHIPS! These individuals are passionate about personal growth, and nurturing harmonious relationships. They believe that life is full of unknown possibilities and untapped potentials. Highly ethical in their actions, they hold themselves to a strict standard of personal integrity. They are filled with kindness; and they cherish warm intimate friendships. They gravitate to jobs such as counsellors, teachers, ministers and advocates.
Core Psychological Needs: Self-actualization, finding meaning and significance, unique identity.
Talents: Empathy, seeing and developing potential in others, generating possibilities, identifying ethical issues, advocating for causes or others, diplomacy, communication, creating harmony.
Stressors: Conflict, insincerity, betrayal, lack of integrity, no room for innovation, inauthentic behaviour, unfairness, superficiality, intense competition.
People who misunderstand me might stay I’m: too soft, overly sensitive, overly helpful, not focussed enough on task, emotional.
The Organized Gold Extravert
It’s all about SECURITY and belonging! These are sensible, down-to-earth people who excel at precision and attention to detail. They believe in following the rules and cooperating with authorities. They are careful about schedules, cautious about change, and take pride in being trustworthy, hardworking and reliable. You’ll often find them in nursing, teaching, accounting, management, administration and police work. They are comfortable and competent in leadership roles.
Core Psychological Needs: Responsibility, duty, sense of belonging, caring for others.
Talents: Supervising and monitoring, providing for others’ needs, warning of danger, developing policy and procedures, maintaining and passing on traditions, making decisions.
Stressors: Disorganization, lack of discipline, abrupt change in plan, irresponsibility, people who are not prepared, tardiness, lack of adherence to rules.
People who misunderstand me might stay I’m: too rigid, judgmental, inflexible, all work no play, critical, pessimistic, demanding.
The Good News, Once Again
The good news is that, as different as Introverts and Extraverts are, they both come in the same four varieties. So they share many behavioural similarities!
For me, the recognition that “it’s not personal, it’s personality” has provided freedom, acceptance, understanding and effectiveness to my dealing with people; professionally and personally. I hope this awareness does the same for you.
Carole Cameron is an accomplished speaker, facilitator, coach and author with over 25 years’ experience helping organizations, individuals and teams maximize their personal and professional effectiveness. Carole is recognized for creating powerful and memorable learning experiences, and for making more than a little room for humour and fun.
Also coming in September 2020: the Personality Dimensions® Wellness Report empowers each of the four colours to improve their well being through six wellness factors. All Certified Personality Dimensions® will be able to access this new report in your CLSRassessments.com account.
Like many of us this year, The PD Stats Robot (patent still pending) has been doing his best to work from home. The report is a little late getting published because, according to PD Stats Robot, their “dog ate the statistics.” But better late than never.
Once again The PD Stats Robot and the rest of the staff at CLSR Inc. would like to thank all of the Certified Trainers who took the time to send in their workshop statistics over the past year. Collecting workshop statistics allows us to do further research on the reliability and validity of Personality Dimensions®. If you look at the Primary Colour Breakdowns over the past 15 years, you will notice very little change with them over time; In fact, there is no change from last year and the previous two years in the percentage breakdowns. How’s that for reliability?!?! Full statistics for the Canadian market, including this year’s, are published every year in July and are posted at: http://www.personalitydimensions.com/published-statistics
Collecting workshop statistics also helps us in creating new products. For example, the job categories found in Career Dimensions™ were taken directly from the statistics reported to us by Certified Trainers. Your statistics also helped us in developing the upcoming Wellness Report and Personal Report.
We ask that every time you conduct an Introductory or Application Session, even if you had your clients take the assessment online, that you keep track of your participants’ Primary Colour Preference, and Introversion/Extraversion preference. You can find a form on the USB included with your Building Blocks/Manual to do this. Statistics can then be faxed to 905-760-0113, or emailed to firstname.lastname@example.org. You can also submit your statistics through the web at: http://www.personalitydimensions.com/submit-your-statistics.
Once received at our office, our PD Stats Robot (patent still pending) diligently processes and categorizes every number and colour submitted! Also, remember to submit your statistics even if you are administering Personality Dimensions® Online. Remember that the assessment component isn’t the final word on an individual’s primary colour, especially if scores are close; clarification also comes from the Brightening Group exercises in a workshop.
Until next time, on behalf of PD Stats Robot (patent still pending) please remember to be kind, and stay safe in these challenging times.